Strange's Florists, Greenhouses and Garden Centers is a renowned brand in the floral and gardening industry. With over 80 years of experience, Strange's has earned a reputation for providing top-quality products and excellent customer service to its clientele. The brand offers a wide range of services, including delivery, design, and installation, which cater to their customers' diverse needs. Their vast selection of annuals, perennials, succulents, and houseplants will satisfy any plant enthusiast's preferences. In addition to their premium plants, Strange's also provides customers with high-quality garden supplies, such as soil, mulch, and tools. Their greenhouses are home to an extensive collection of tropical plants, and their team of experts is always willing to offer guidance and advice to customers. For those looking to celebrate a significant occasion, Strange's offers custom floral arrangements, which are perfect for weddings, corporate events, or private parties. Visit Strange's Florists, Greenhouses and Garden Centers and experience excellence in the gardening and floral industry.
Reviews
If you're in the plants or gardening this is the place you've got to come to. The staff is extremely knowledgeable friendly and helpful. They have about every plant that you could possibly imagine and all the supporting accessories. During the holidays as you can see my pictures they go all out into Christmas. They also have a large assortment of yard products. Such as Mulch and Stone Products. They have a full-service florist on hand for all your needs.
Strange's has been our go-to shop for many years and without disappointment. They always have a great variety of flower and vegetable plants at very reasonable prices. The collection of earthen pots is unique and something that keeps refreshing year over year making it a perfect companion to purchase along with plants when expanding the collection. The plants they sell are healthy to survive the transplanting and new environment but just in case they don't you can return them within 30 days with a receipt (although never ever had to do that yet). Would recommend to anyone to visit them and have a look.
The poinsettias have WHITE FLY. Who knows what plants are infected. Do not buy any plants without heavy inspection from this place. I bought 4 plants last week just to find out that all four have white fly and I brought them home to my other plants. What plant facility sells infected plants to customers. Making sure my group of friends get their poinsettias elsewhere this year now due to this issue.
I love this place! I shop here all the time. Here's my biggest concern. HEALTH CONCERN. Rat and mouse feces infestation inside the rack where they have the cloth breathable flower pots next to the fertilizers. It's actually a health concern considering customers are touching rat urine and feces as you soft through the pots. You can here the mice somewhere inside there.
Now, for the customer experience part. I go here often to get my tomatoes, peppers, herbs, flowers and soil. They have everything you need at a fair price for the above mentioned. They are pricey with their bushes, raised beds, lattice, large pots, and many accessories but your average consumer purchases are priced well. Don't go to the big box stores for your consumables. Trust me, they are inferior to Stranges
I am a long-time customer of Strange's and their flower arrangements never disappoint. I recently had an unusual situation with an order, and I cannot say enough about their incredible customer service. Not only do they take pride in their workmanship, they put the customer first. I can, honestly, say that I have never been so overwhelmed by a company's customer service before. Thank you!!
We love Strange's. They are more than just a garden center and their staff is super helpful. They carry some unique items suitable for the inside of your home, as well as, a wide variety of outdoor items such as trellises, water fountains, outdoor bird supplies, in addition to indoor and outdoor plants. We went for some Christmas decor at the time of this review. They had trees, live and fake, lights, accent pieces and garland and wreaths. Strange's is a bit pricier than some other local stores that carry similar items but their Christmas section is wonderful to look at and it is a great place to get ideas. This time around, we bought a pre-made 6' Christmas ball garland for our little tree. It was on sale, as much of their holiday items are the first or second week in December. I have included some pictures to show the wide array of holiday items they offer. Although their quality is very good, we rated it a 4 because it can just be so darn pricey and it is hard to get out of the parking lot at times, especially in the summer months.
Every once in a while, you run across someone in customer service that is so INCREDIBLY rude, that it makes you do a double take...that happened at this location today. Don't know any names, but my wife and I were "helped" by a woman (older, short blonde hair) in the outdoor section that was 1 more condescending comment away from us walking out and going somewhere else. It was one rude comment after another from the very start...even after we spent $400, she made a snide remark about "how far away we parked from the pick up area". She even felt it necessary to interrupt a conversation we were having, by ourselves, to tell me I was incorrect. No problem with the plants...but the/HER customer service SUCKS. We're 1 and done with Strange's.
This place is Amazing! Azaleas, mums, sooo many varieties, spend more than 1/2 an hour and your wallet won't like you, but your better half will! Enjoy!!
Hat
Location
12111 W Broad St, Richmond, VA 23233, United States
Hours
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Monday
08:00 AM - 06:00 PM
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Tuesday
08:00 AM - 06:00 PM
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Wednesday
08:00 AM - 06:00 PM
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Thursday
08:00 AM - 06:00 PM
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Friday
08:00 AM - 06:00 PM
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Saturday
08:00 AM - 06:00 PM
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Sunday
10:00 AM - 05:00 PM
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